Welcome to Wicky's (Private) Limited ("Company", "we", "our", or "us"). These Terms and Conditions govern your use of our website and the services we provide, including but not limited to website development, mobile application development, software development, digital marketing, social media marketing, hosting, maintenance, branding, and related consulting services.
By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions.
1. Definitions
Company refers to Wicky's (Private) Limited.
Client refers to any individual, company, organization, or entity purchasing our services.
Services include website development, mobile app development, software development, digital marketing, SEO, social media management, hosting, maintenance, UI/UX design, branding, consulting, and related services.
Website refers to our company website.
2. Acceptance of Terms
By using our website or purchasing our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
If you do not agree with these Terms, you must discontinue using our website and services.
3. Services
We provide professional digital services including:
- Website Design & Development
- Mobile Application Development
- Custom Software Development
- UI/UX Design
- E-commerce Solutions
- CMS Development
- API Development & Integrations
- SEO Services
- Social Media Marketing
- Digital Advertising
- Website Hosting
- Website Maintenance
- Technical Support
- Cloud Solutions
- IT Consulting
4. Project Engagement
All projects commence upon signing a formal agreement or proposal and receipt of an initial payment. The scope of work, timelines, deliverables, and pricing will be defined in the project proposal or contract. Any changes to the agreed scope may result in revised timelines and additional charges.
5. Payment Terms
Payment schedules are outlined in each project agreement. Unless otherwise agreed, an upfront deposit is required before work begins. Final deliverables will be released upon receipt of full payment. Late payments may result in project suspension or termination.
6. Intellectual Property
Upon full payment, the Client receives ownership of the final deliverables as specified in the project agreement. The Company retains the right to display completed work in its portfolio unless otherwise agreed in writing. Third-party assets, fonts, plugins, or licensed software used in the project remain subject to their respective licenses.
7. Confidentiality
Both parties agree to keep confidential any proprietary, sensitive, or business information shared during the engagement. This obligation survives the termination of the agreement.
8. Client Responsibilities
The Client is responsible for providing accurate and timely content, approvals, and feedback. Delays caused by the Client may impact project timelines. The Client warrants that all materials provided do not infringe any third-party rights.
9. Revisions and Amendments
Each project includes a defined number of revisions as outlined in the project agreement. Additional revisions beyond the agreed scope will be charged at our standard hourly rate.
10. Hosting and Maintenance
Hosting and maintenance services are provided on a subscription basis. The Company is not liable for third-party hosting outages, data loss, or security breaches outside of our control. Maintenance plans cover agreed-upon tasks and do not include new development unless separately contracted.
11. Limitation of Liability
The Company's total liability for any claims arising from our services shall not exceed the total amount paid by the Client for the specific project or service in question. We are not liable for indirect, incidental, or consequential damages including loss of revenue, data, or business opportunities.
12. Warranties and Disclaimers
We warrant that our services will be delivered with reasonable skill and care. We do not guarantee specific business outcomes, search engine rankings, or revenue results from digital marketing services. Websites and applications are delivered as-is following Client approval.
13. Termination
Either party may terminate an agreement with written notice as specified in the project contract. Upon termination, the Client shall pay for all work completed to date. The Company reserves the right to terminate services for non-payment or breach of these Terms.
14. Governing Law
These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
15. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be published on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised Terms.
16. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us.