Welcome to Wicky's (Private) Limited ("Company", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.
1. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, company name, and country when you fill out a contact or onboarding form.
- Project Information: Details about your project, budget, timeline, and uploaded files submitted through our Get Started form.
- Usage Data: Information your browser sends automatically, including IP address, browser type, pages visited, time and date of visit, and time spent on pages.
- Cookies & Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide the services you have requested.
- To prepare proposals, project plans, and onboarding documentation.
- To communicate with you about your project, invoices, and updates.
- To send service-related notices and administrative messages.
- To improve our website, services, and user experience.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services (e.g., email delivery, hosting), bound by confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of company assets, your data may be transferred as part of that transaction.
4. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
We use the following types of cookies:
- Essential Cookies: Necessary for the website to function.
- Analytics Cookies: Help us understand how visitors interact with our website.
- Preference Cookies: Remember your settings and preferences (e.g., dark mode).
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Project-related data is retained for the duration of the engagement and a reasonable period thereafter for legal and administrative purposes.
6. Security of Your Information
We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate data.
- The right to request deletion of your personal data.
- The right to object to or restrict processing of your data.
- The right to data portability.
To exercise any of these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us so we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us.